Zoom Membership Perks
- Free Shipping:
Zoom Members receive free shipping on every order with standard ground delivery (2-7 business days) to an address in the continental United States, including Alaska and Hawaii. Standard Perk customers will receive free shipping on every order with standard ground delivery (2-7 business days) on orders $399 or greater (excluding sales tax, shipping cost or coupons) to an address in the continental United States, excluding Alaska and Hawaii.
- Free Returns:
Rest easy. No worries. We understand you could have ordered the wrong item, or it’s just not what you thought it was or needed. Simply, request a pre-paid return shipping label. Return an item purchased from ZoomRestroomFixtures.com within 30 days of the purchase date, and in un-used new condition and its original packaging . . . and, we’ll gladly issue a refund or ship a replacement. Best yet . . . unlike the others who charge those rip-off restocking fees . . . with us, there are no restocking fees.
- Zoom 2-Day Shipping Option:
Forgot to order? Needed more than you originally ordered? Last minute need? We get it . . . there are situations when you just need it super fast. No worries. Where you see an item with the Zoom 2-Day Express Shipping Option logo . . . we got you covered . . . select discounted 2-Day Express Shipping option at checkout. 2 day not fast enough? For those really in a pinch and you place your order by 300pm CST, select the Next Day delivery option at checkout.
- $$$ Volume Discounts:
Buy More. Save More. Wonderfully straightforward. While others play games on pricing . . . and, waste your valuable time going back and forth with proposals . . . we simply show you the quantity volume discounts on every item. Every need and project is different . . . order what makes most sense for you.
- 1st Shot @ Overstocks:
Zoom Members only . . . get 1st shot at the best deals. Periodically, we have various Restroom Accessories and Fixtures that are being discontinued, or we just have to make room for other, more popular things. When that happens . . . we need it gone fast . . . so as yet another perk for Zoom Members . . . they will receive an email giving them first crack at these best deals for 72 hours . . . typically at wholesale cost.
- Mouth Party Popcorn:
Freaking awesomeness for thy mouth! Seriously. Gourmet-Midwestern-grown-popcorn with bizarrely delicious flavors . . . Inferno Cheddar! Smores! Bacon Cheddar! Camo! Fudge Brownie! Jack Daniels (. . . well, we’re still working on perfecting that one).With every order, a Zoom Member will receive one complimentary package of that month’s wickedly awesome flavor. The package will be shipped to name and address of the person on the account.
Term of Sales
If there is visible damage at time of delivery, refuse delivery and contact Zoom immediately. Claims for damage must be made within 48 hours.
Most orders process within 1-3 business days. Please allow 3 to 6 business days for UPS standard ground shipping, unless you have requested faster delivery at checkout. All orders are delivered by UPS.
Except for secure credit card information, all other information shared by customer during purchase may be used and shared to improve your future shopping experience and identify other products and services you may find valuable.
- “Sale” Clearance Items:
Items marked as “Sale” clearance items are clearance items that are significantly discounted due to the item being discontinued, overstocked, etc. Items identified as “Sale” clearance are not returnable. A customer refusing or denying delivery of “Sale” clearance items will not be issued a refund for either the merchandise amount of the shipping charge.
- Custom Items:
Custom items are non-returnable. Custom items include merchandise ordered with an imprint of a logo and/or other custom printed designs or information requested by customer. A customer refusing or denying delivery of custom items will not be issued a refund for either the merchandise or the delivery charge.
- All Other Returns:
Returns must be authorized. Customer is responsible to pay all applicable sales tax (or use tax) and delivery charges whether charged initially or thereafter. With Return Authorization (RA#) Number from (312) 414-1055 (8am – 5pm CST) or [email protected], we gladly accept returns item in original packaging up to 30 days from purchase date for either account credit, exchange or credit back (minus original delivery fee) to the charge card used to purchase. Customer responsible for return delivery.
Place the RA# on outside of return shipping carton. Packages without the RA# may be rejected or significantly delayed in processing. We welcome your call to (312) 414-1055 for questions or help . . . no annoying call centers . . . no language barriers . . . just the simple old school way of helping.
We welcome your email or call with questions prior to your order to ensure your expectations match our Terms of Sale.